Convert forgotten leads
A new property matches an old enquiry. What should the agent send?
Check the buyer's actual requirements before sending a new listing. Use a matching checklist, a short property email, and a clear viewing handoff.
The OutreachGuy blog
Practical guides to better follow-up
Messages, worked examples, and worksheets for following up on proposals, helping trial users, and learning from customer replies.
Convert forgotten leads
A prospect says “come back next month.” Here’s what to record.
Turn a vague sales reminder into an agreed next step. Record the date, reason, owner, and context, then send a follow-up that remembers the conversation.
Find leads on LinkedIn
Before you message someone on LinkedIn, find a reason to talk
Use a public business signal to write a relevant LinkedIn opening. Includes annotated examples, facts to verify, and a clear stopping point after a decline.
Convert forgotten leads
Following up on a website quote when the client has no content ready
Turn “I haven't written the website text” into a concrete next step. Includes a content checklist, a scope question, and an email the client can act on.
Get personal user feedback
How to ask inactive users for feedback—and make sense of the replies
Ask one answerable question, send a considered reminder, and turn replies into a useful report. Includes messages and a downloadable feedback worksheet.
Convert forgotten leads
How to evaluate an AI SDR using your own leads
Test an AI SDR on a controlled set of situations before trusting it with a list. Includes a reusable brief, acceptance criteria, and a downloadable scorecard.
Convert forgotten leads
How to follow up after a demo when your contact needs approval
Give your contact a recap they can forward: scope, price, open questions, and a decision. Includes an example and what to do when the approver is away.
Convert forgotten leads
How to follow up on a proposal when the client goes quiet
Work out whether an unanswered proposal is stuck on timing, budget, or approval. Use these messages to ask a useful question and agree on a next step.
Upsell existing customers
How to offer an existing customer more without guessing what they need
Write an upsell email around a verified change in the customer's needs. Includes qualification questions, an approved-offer example, and when to leave the plan alone.
Convert forgotten leads
Reaching out to old leads: who belongs on the list?
Choose old leads with a reason to hear from you. Use a selection worksheet, check the last conversation, and write a message that explains why you are back.
Convert new signups
Trial users signed up but never started. What should you send?
Write a trial follow-up around the step someone actually reached. Includes three email examples, a decision table, and clear rules for stopping.
Get personal user feedback
What to ask a customer who cancelled before offering a discount
Understand a cancellation before proposing a way back. Ask about the customer's experience, separate support issues from price concerns, and keep feedback distinct from win-back.